How to Manage Your Booking with Singapore Airlines

Singapore Airlines provides a convenient Manage Booking feature that allows passengers to modify their travel details with ease. Whether you need to change your flight, update personal details, or add extra services, you can do it all online.

Steps to Access Singapore Airlines Manage Booking

1. Visit the Singapore Airlines website.

2. Click on "Manage Booking" at the top of the homepage.

3. Enter your booking reference and last name to retrieve your booking.

4. Select the options you want to update or modify.

What You Can Do in Manage Booking

1. Change or Cancel Flights

1. Modify your flight dates, times, or destinations.

2. Cancel your booking if needed (cancellation fees may apply).

2. Select or Change Seats

1. Choose your preferred seat in advance.

2. Upgrade to premium seating for extra comfort.

3. Add Baggage Allowance

1. Purchase extra baggage allowance.

2. Check baggage policies based on your route.

4. Request Special Services

1. Order special meals for dietary preferences.

2. Request wheelchair assistance or other accessibility services.

5. Update Passenger Information

1. Correct misspelled names or update contact details.

2. Provide passport or visa details if required.

Need Help? Contact Singapore Airlines Customer Support

If you encounter any issues while managing your booking, you can contact Singapore Airlines customer service through:

1. Phone: Available 24/7 for assistance.

2. Live Chat: Accessible on the official website.

3. Email: Submit inquiries via the contact form.

Frequently Asked Questions (FAQs)

1. How can I access my booking?

You can access your booking by visiting the Singapore Airlines Manage Booking website, clicking on "Manage Booking", and entering your booking reference and last name.

2. Can I change my flight date or time?

Yes, you can modify your flight date or time through the Manage Booking section. Fees and fare differences may apply based on your fare type.

3. What happens if I cancel my flight?

1. Refund eligibility depends on your fare type.

2. Non-refundable tickets may incur a cancellation fee.

3. Refunds, if applicable, are processed within a few weeks.

4. Can I upgrade my seat after booking?

Yes, you can upgrade to Premium Economy, Business, or First Class, subject to availability. Upgrades may require additional payment or miles redemption.

5. How do I add extra baggage?

You can purchase additional baggage allowance through Manage Booking at a discounted rate compared to airport prices.

6. How can I request a special meal?

Passengers can select from a variety of special meals (e.g., vegetarian, gluten-free, halal) at least 24 hours before departure.

7. Can I correct my name on the ticket?

Minor name corrections are allowed, but major changes may require rebooking. Contact customer support for assistance.

8. What if my flight is rescheduled or canceled by Singapore Airlines?

You will receive a notification and can either:

1. Rebook on an alternative flight.

2. Request a refund if eligible.

3. Accept a travel voucher for future use.

Calculations for Flight Changes & Fees

1. Flight Change Fees Calculation

1. Standard Economy: $50 – $200 (depends on route and fare type).

2. Premium Economy: $75 – $250.

3. Business Class: Usually free for flexible fares; restricted fares may incur a charge.

2. Cancellation Fee Calculation

1. Non-Refundable Tickets: No refund, only applicable taxes may be refunded.

2. Refundable Tickets: $100 – $500 deduction based on fare conditions.

3. Award Tickets (Miles Redemption): 5,000 – 50,000 miles penalty, depending on the class and route.

3. Baggage Fee Calculation

1. Extra Baggage (Prepaid Online):

   1. Short-haul flights: $15 – $30 per kg.

   2. Long-haul flights: $50 – $100 per extra piece (23-32 kg).

2. Excess Baggage (At the Airport): Costs 20–30% more than online rates.

4. Seat Selection Fees

1. Standard Seat: Free for most fare types.

2. Preferred Seat: $20 – $100 (extra legroom or front rows).

3. Business Class Seats: Complimentary.